Davyn Payroll for Business Central

Support for every payroll situation

Whether you are configuring Davyn Payroll for the first time, troubleshooting a calculation, or managing an urgent payroll run, our team is here to help.
Support Tiers

How to reach us

Two dedicated support tiers, built for business-grade payroll environments.

Tier 2

Direct Support

For configuration questions, troubleshooting, and how-to assistance. Submit a ticket and our team will respond within your SLA window.

support@davyntt.com
Standard ticketing channel
What to include in your ticket
  • Your company name and Business Central tenant URL
  • A clear description of the issue
  • The pay batch code or employee number involved, if applicable
  • Any error messages from the Payroll Log in Business Central
  • Screenshots if available
  • Configuration guidance and setup support
  • Payroll calculation troubleshooting
  • How-to and feature questions
Tier 3

Enterprise and Government

For enterprise clients, government agencies, and situations that require senior technical involvement or escalation beyond standard support.

Contact your account manager
Or email support@davyntt.com
  • Dedicated escalation contact
  • Extended SLA commitments per subscription agreement
  • Priority scheduling for month-end and year-end periods
  • Localization extension configuration assistance