Transforming Caribbean Business

When Pennywise Cosmetics decided to switch from a fully manual system to a computerised one, Microsoft Dynamic NAV and LS Retail seemed like a perfect fit for the company. The transition was smooth and with the help of the team at Davyn it has been one of the best steps forward that we have made. The program’s capabilities made our recent opening of three pharmacies within our stores very easy and we are completely satisfied with our choice

Microsoft Dynamic Nav, LS Retail and PMS are very functional for our business and allow us to better serve our customers. The system has a range of functionalities that meet our needs and we can also customize it to fit our requirements with support from Davyn.

Advanced functionality and competent local support were key in my mind. I think the Microsoft eco-system of affiliated partners and products was also important in making a decision as we have seen in the range of choices for BI, WMS and handheld devices.

The company faced many challenges during the first Go Live in September 2005 when we opened our first store and we soon realized that this was not the best fit for our organisation. So, 5 years after we opened our doors we started our quest for a better solution and in January 2012 chose Microsoft Dynamics NAV/LS Retail from an impressive field of providers. Compared to the first Go Live, this one went relatively smoothly as we were able to accelerate the deployment of over 30 POS terminals within one week thanks to the hard work and dedication of a committed project team supported by consultants from LS retail and Davyn.

The sheer scale of the NAV customer base globally provided a strong case for the platform. Products don’t get this kind of market share unless they work well and provide a good ROI. Of course, there is also the confidence of knowing the product is a Microsoft product and will be supported. Though a much smaller company, LS Retail’s reputation is also very strong and their philosophy echoed with everything SuperPharm stands for.

Davyn has been and continues to be more of a business partner than a vendor. Their advice and suggestions take into account our environment to ensure we make full use of their proposed solutions.

COLFIRE reached out to Davyn to assist us with an accounting solution that provided remote access, embedded controls, and efficient record keeping and reporting. We found that with Microsoft Business Central. The solution checked all our boxes and the migration was seamless given the support and guidance of the Davyn team. Their meticulous and planned approach ensured that we kept on track and were in a readied state to implement when required.

We continue to be blown away by Davyn’s commitment to our success and the work they have been doing. The entire organisation is thrilled with the progress and is waiting with high anticipation for the other modules of the platform.