Expanding Beyond ERP:How Davyn is Helping Businesses Transform HR with Factorial

Publication Date: 01 April, 2026

After two decades of modernising finance and operations across the Caribbean, Davyn identified the one gap holding businesses back — HR. Here’s how the Factorial partnership is changing that.

Our Background

Two Decades. One Clear Mission.

Since 2000, Davyn has been focused on one simple goal: helping businesses run better with the right technology.

Over the years, that mission has taken us across Trinidad and Tobago and the wider Caribbean, delivering Microsoft solutions that support finance, operations, sales, and more. Along the way, we have grown into one of the region’s leading Microsoft partners, supporting organisations at every stage of their digital journey.

25+

Years serving the Caribbean market

Microsoft Partner in the region

Microsoft Solution Partner designations

But as we worked closely with our clients, one thing became clear — there was still a gap.

While businesses were modernising their finance and operations systems, many were still managing HR in spreadsheets, emails, and disconnected tools. It worked for a while, but it was not built to scale.

That is where Factorial came in.

The Decision

Why We Chose to Partner with Factorial

With more than two decades of experience and a team of certified experts across the Caribbean, we knew that expanding into HR was the natural next step.

Our goal was not just to add another tool to our portfolio. We wanted a solution that felt like a true extension of what we already offer — something that would integrate seamlessly, deliver real value, and solve the day-to-day challenges businesses face.

The turning point came during a Microsoft event in Fort Lauderdale, where we were introduced to the Factorial team. From that first conversation, it was clear this was more than just another software platform. It was an opportunity to bring a complete business solution to our clients.

Still Managing HR in Spreadsheets?

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Learn About Factorial

The Platform

What Made Factorial Stand Out

We explored several options before making a decision. The bar was high. Any solution we introduced had to match the quality and flexibility our clients expect from us.

Factorial stood out for a few key reasons.

All-in-One HR Platform

Employee records, time tracking, performance management, and document storage — all in a single, unified system.

Seamless Microsoft Integration

Factorial works naturally with Teams, Outlook, and Excel — tools your team already use every day.

No Steep Learning Curve

Familiar interfaces and native integrations mean adoption is fast, with minimal disruption to existing workflows.

Built for Caribbean Scale

Flexible enough for SMEs, robust enough for large enterprises — designed to grow as your organisation does.

Our Approach

Building a Partnership That Actually Works

We took a different approach to launching Factorial. Instead of treating it as an add-on or side offering, we committed fully. We dedicated a Business Development Manager to focus entirely on Factorial, ensuring it received the attention it deserved.

This decision made a significant difference. It allowed us to build real momentum, have meaningful conversations with prospects, and position the solution properly in the market.

Strategy

Our Go-to-Market Approach

From the start, we focused on being intentional. We prioritised direct outreach and personalised communication over broad, generic campaigns. We hosted webinars and in-person sessions across the region to demonstrate the platform in action — and we worked closely as a team to ensure our messaging reflected the real challenges Caribbean businesses face.

At the same time, Factorial supported us every step of the way. Their team was involved in training, sales calls, demos, and even contract discussions in the early stages. It never felt like a typical vendor relationship.

"Factorial's support has been one of the best we've ever received from a vendor. Their team worked alongside us from day one, which made a huge difference in building trust with our clients."

Kevin Phillips Director of Sales & Marketing, Davyn

Proof Point

A Defining Moment

One of the biggest milestones in our first year was closing a deal with a company of over 1,000 employees. That moment confirmed something important.

1,000+ Employee Organisation Onboarded

A growing Caribbean company, ready to move away from manual HR processes, became one of our landmark Factorial clients — proving that enterprise-scale HR transformation is not just possible in our region, it is happening now.

Businesses in the Caribbean are ready for modern HR solutions. HR transformation is not just a nice-to-have — it is becoming essential.

The Big Picture

What This Means for Our Clients

Today, with Factorial as part of our offering, we can support businesses across even more areas of their operations. No more silos. No more patchwork systems. Just smarter, simpler ways to run your business.

Your Complete Business Ecosystem with Davyn

Microsoft Dynamics 365 Business Central (ERP)

Microsoft 365 (Productivity)

Factorial (HR Management)

Watch

See the Partnership in Action

Watch our short partnership video to learn more about how Davyn and Factorial are working together to support businesses across the Caribbean.

Ready to explore Factorial for your organisation?

Reach out to our team — we’re always happy to walk you through what this could look like for your business.

Book a Free Consultation

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